FACE TREATMENTS

MASSAGE TREATMENTS

NAILS & TOES

LASHES & BROWS

MAKE-UP & TANNING

HAIR REMOVAL

PAMPER PACKAGES

BUY PRODUCTS
BUY GIFT VOUCHERS
WE ARE OPEN!

COVID-19: IMPORTANT INFORMATION
  • Where possible, please use our salon app to make/reschedule/cancel your appointments.
  • We will text/email you your consultation form; please ensure you have filled this in before your appointment. If you haven't got access to either, you can fill it in at the salon when you arrive.
  • All clients must arrive on time and wear a face mask throughout your visit. We will have them available to purchase.
  • A one-off PPE/hygiene charge of £2.00 will be added to your treatment (per visit). There are no other price increases and you will still receive your Treatcard points as normal. 
  • Please attend your appointment alone. You will not be able to arrive with children, friends or members of your family.
NEW OPERATING PROCEDURES
  1. When you arrive at the salon there will be signage advising you to wait until a member of the team invites you in. There will be a hand sanitising station before the salon door for your safety.
  2. The Receptionist will take your temperature, confirm your treatments and check you in. There are floor stickers in place to remind you of social distancing requirements.
  3. All payments to be made by card before your Therapist takes you through. We will accept cash in the absence of an electronic payment method.
    *Please advise if there are any retail products you wish to purchase at this stage. We politely request that you do not handle any items on display.
  1. Your Therapist will greet you and accompany you to the treatment area. They will request you place any personal belongings, shoes and clothing into a sealed box provided in each area for the treatment required.
  2. Both yourself and the Therapist will thoroughly wash their hands before the treatment begins.
  3. After the treatment, you may gather your belongings, redress if applicable and wash your hands again before leaving the salon through the fire exit situated next to the customer toilet. Your therapist will show you where to go.
At this time, we kindly ask customers not to make an appointment if:

- You have experienced a new or continuous cough, high temperature/fever, loss/change to your sense of taste or smell in the last fourteen days.

- You have been in contact with anyone who presents the above symptoms in the past fourteen days.

- You are under the age of 16 years old.

GIFT VOUCHERS 
AVAILABLE
Please call the salon
01566 773555
OFFERS & NEWS
New Year Opening Times 
Wednesday 1st Jan - Friday 3rd Jan - Closed
Saturday 4th Jan - Open as usual

ABOUT US

Banbury's Beauty Spa is a modern spa located in Launceston, Cornwall and offers a full range of beauty treatments. Whether your treatment is for a special day or a pampering treat for yourself, you will leave feeling refreshed, relaxed and at your best.

After 8 years of working within a busy hair salon, Claire opened Banbury's Beauty Spa in 2011.

At Banbury's we always strive to do more and continually improve our level of service and range of treatments.

SERVICES & PRICES

FACE TREATMENTS

ProSkin 30

30 mins
£30

Our customised treatment, on your time! Targeting your key skin concern for maximum impact in minimum time, this treatment is a firm favourite with those who have just 30 minutes want visible results and great value.

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ProSkin 60

60 mins
£45

The ultimate treatment, different every time. Customised with advanced product, techniques and technology in a soothing environment made for relaxation. The ideal choice for those who want a comprehensive experience to address all skin concerns and achieve healthy glowing skin.

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Pro Power Peel 30

30 mins
£42

In this express 30-minute treatment, your skin therapist will create a customised peel to instantly rejuvenate and refresh your skin. With a unique system of three different acids for a deep exfoliation personalised to you, it is ideal to target lines and wrinkles, uneven pigmentation or breakouts.

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Pro Power Peel 60

60 mins
£59

This effective and customised 60-minute treatment combines the benefits of our Pro Power Peel 30 treatment with additional advanced techniques and technologies. Peel results are dramatically enhanced by a supplementary deep treatment process incorporating powerful IonActive Serum™, a customised masque, and relaxing massage to ensure your skin is left clear, smooth and glowing.

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Teenager Skin Treatment

30 mins
£26

We understand that young skin needs special care, so we’ve developed a tailor-made treatment specifically designed to treat delicate teenage skin.

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SYNERGY

Course of 10
£567

The new CACI Synergy system stimulates tissue regeneration and helps in the production of collagen, providing more visible and longer-lasting results.

Maintenance treatment
£63

SYNERGY ADVANCED

90 mins
£82
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ULTRA

Course of 10
£477

The CACI Ultra will reduce wrinkles, improve facial tone, tackle stretch marks and acne blemishes, as well as rejuvenating the hands.

Maintenance treatment
£53

ULTRA ADVANCED

90 mins
£72
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Microdermabrasion

Course of 6
£228

CACI Orbital Microdermabrasion performs a progressive and controlled skin exfoliation, and polishes and massages the skin at the same time.

Maintenance treatment
£42
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Eye Revive

Course of 10
£333

Lifts hooded eyelids, reduces puffiness and dark circles, and softens the appearance of fine lines and wrinkles around the eyes.

Maintenance treatment
£37
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Jowl Lift

Course of 10
£243

Lifts and firms the muscles, and refines facial contours to give a firmer, more toned appearance.

Maintenance treatment
£27
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15 mins
£9
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10 mins
£9
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10 mins
£9
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MASSAGE TREATMENTS

One of the primary goals of the Swedish massage technique is to relax the entire body, but Swedish massage therapy goes beyond relaxation. Swedish massage is exceptionally beneficial for increasing the level of oxygen to the blood, decreasing muscle toxins, improving circulation and flexibility while easing tension.

Full Body
90 mins
£53
Full Body
60 mins
£43
Back / Neck / Shoulders
30 mins
£29
Face / Neck / Scalp / Shoulders
30 mins
£29
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Deep tissue massage is a great alternative to a standard Swedish massage, because, as the name suggests, it is a deeper, more targeted treatment. If you find that Swedish massage doesn't quite hit the spot, then a deep tissue treatment might be for you.

75 mins
£54
60 mins
£44
30 mins
£34
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Sports massage is a popular form of treatment for soft tissue injuries and is an important part of injury treatment and prevention, not just for athletes but for people from all walks of life. It is designed to assist in correcting problems and imbalances in soft tissue that are caused from repetitive and strenuous physical activity and trauma. It can help maintain the body in better condition and can prevent injuries and loss of mobility, and can restore mobility to injured muscle tissue. It can be used to treat aches and pains, and contracted areas such as a stiff neck and upper back, low back pain, leg muscle tightness, and sore shoulders.

75 mins
£56
60 mins
£46
45 mins
£41
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Stone Therapy is a speciality massage using either heated or cooled stones, or a combination of both, as an extension of the therapist’s own hands. The heat from hot stones has a sedative effect on the nervous system, allowing muscle tissue to soften and relax. The direct heat relaxes muscles, allowing deeper manipulations of the tissue than would be possible with regular massage. The use of cold stones promotes circulation and acts as a powerful decongestant for the body. Cold stones are also extremely beneficial in the treatment of inflammation and muscular injuries.

Full Body
90 mins
£64
Full Body
60 mins
£56
Back / Neck / Shoulders
30 mins
£34
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Aromatherapy

Using a range of pre-blended oils from Pinks Boutique, we have tailored our aromatherapy treatment to give you a truly indulgent, deeply relaxing experience, which will leave you with a deep sense of harmony and wellbeing. During the consultation, the therapist will help you choose from our range of oils, ensuring your treatment is tailored to you and how you feel on the day.

Full Body
90 mins
£58
Full Body
60 mins
£48
Back / Neck / Shoulders
30 mins
£32
Face / Neck / Scalp / Shoulders
30 mins
£32
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Available on request (can be performed on skin or over clothes: thin t-shirt, etc.). Ideal for those who are unable to lie down for a conventional massage treatment.

30 mins
£29
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A system of massage used to relieve tension and treat illness, based on the theory that there are reflex points on the feet linked to every part of the body.

Course of 4
£128
60 mins
£37
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Indian head massage releases the stress that has accumulated in the tissues, muscles and joints of the head, face, neck and shoulders. It is a massage performed with the client in the seated position and is excellent for anyone who may be unable to lie down comfortably but would still like to enjoy the benefits of a massage. It is based on the Ayurvedic system of healing that has been practised in India for over 1000 years. Clients report that the experience is deeply calming and relaxing, leaving them feeling energised and revitalised, and better able to concentrate.

30 mins
£30
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This treatment is more than just a hand massage and treats hands and forearms using a variety of shiatsu and reflexology techniques. This is a stimulating but relaxing treatment and uses stretching, acupressure and traditional massage techniques to alleviate stress and tension in the hands and arms. This is a great massage for those who may be nervous about treatment or who may be more comfortable receiving a treatment in a seated position since this can be performed either in a chair or on the couch.

30 mins
£25
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This massage treats the feet and lower legs. It’s an invigorating but also a deeply relaxing treatment incorporating elements of shiatsu and Chinese massage to stimulate and soothe muscles and reflex points of the feet and legs. This can be performed either in a seated position or on a couch.

30 mins
£29
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A truly indulgent experience that will leave you feeling as if you are walking on air! This is a 60-minute treatment incorporating the feet and lower legs, using reflexology techniques combined with Thai massage, Shiatsu and Chinese acupressure movements that will refresh, relax and invigorate.

60 mins
£39
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30 mins face, neck and scalp massage, and 30 mins express Thai foot massage. Please refer to individual treatments for treatment descriptions.

Face / Neck / Scalp
+ Express Thai Foot
60 mins
£39
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30 min Japanese hand massage, and 30 min express Thai foot massage. Please refer to individual treatments for treatment descriptions.

Japanese Hand + Thai Foot
60 mins
£39
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A wonderfully relaxing and indulgent experience, suitable for both expectant mums, and those who may prefer a very light treatment or who may have difficulty lying on their front or back. Massage during pregnancy can be a wonderful experience and is of great benefit to mum as well as baby. It can be an emotional and physiological support to a woman during a time when her body is undergoing many changes. Please note that pregnancy massage is a very light and gentle treatment but at the same time, incredibly effective.

Full Body
75 mins
£44
Back / Neck / Shoulders
30 mins
£30
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Using a luxurious range of Spa Find products, this treatment is a massage is based on ancient Thai and Egyptian techniques using hot salt poultices to ease muscle tension and deeply relax the body and mind. The products utilise salt and spa blends from Mother Earth to give you a luxurious, indulgent treatment.

Full Body
90 mins
£65
Full Body
60 mins
£55
Back / Neck / Shoulders
30 mins
£35
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Lava Shell Massage

Lava Shell massage offers all the benefits of a hot stone treatment, with a tropical twist. Using self-heating porcelain shells, the heat remains constant for up to two hours allowing the therapist to provide a continuous, seamless massage. In conjunction with the therapist's hands, the smooth shells are glided over the body with varying pressure and techniques and treatments are tailored to meet your particular needs. Hydrating oils are used during the treatment to moisturise the skin as the warming energy of the shells helps to revitalise and rebalance the body and mind, promoting a deep sense of peace and well-being.

Full Body
90 mins
£65
Full Body
60 mins
£55
Back / Neck / Shoulders
30 mins
£35
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Lava Shell Therma Facial

Lava Shell Therma Facial is a deeply hydrating, anti–ageing facial using Spa Find Natural Mineral Therapy products. The treatment has a renewing and reviving effect on the complexion, leaving the skin radiant and glowing. The face, neck and are deeply cleansed and polished to prepare the skin for the specialised massage using warm, self-heating Lava Shells.

60 mins
£45
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NEW!

A luxurious exfoliating treatment, followed by an indulgent, moisturising massage to nourish the skin and ease muscle tension, leaving you feeling radiant, recharged, uplifted and renewed. Using Spa Find products made with ingredients provided by Mother Earth to promote your natural radiant beauty and ultimate inner well-being, this treatment:

  • Removes dead skin cells.
  • Hydrates and nourishes.
  • Detoxifies the body and helps to improve blood circulation.
  • Reduces the appearance of cellulite.
  • Speeds up cell metabolism and stimulates cell regeneration.
  • Eases muscle tension.
  • Promotes a deep sense of wellbeing.
90 mins
£55
60 mins
£45
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Lymphatic drainage is sometimes termed 'massage' because it involves hand movements on the skin but it is very different from therapeutic or aromatherapy massage which can cause friction to the skin and increase the blood supply. This, in turn, causes more lymph to be produced. Lymphatic draining techniques provide regular stimulation of the lymph vessels under the skin. It encourages them to work harder and find new pathways to drain away the lymph using a milking or syphoning effect to move lymph away from the swollen area. Manual lymph drainage (MLD) is a very special type of skin massage designed to stimulate the lymphatic system. The hand movements and sequences are adapted for each person. It must be carried out by a qualified practitioner.

Time varies
£POA
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NAILS & TOES

Pamper Manicure

File, cuticles, scrub, mask, massage, serum, paint, ceramide spray

60 mins
£28
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Express Manicure

File, cuticles, massage, paint, ceramide spray

45 mins
£25
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Shape + Paint

File and paint

30 mins
£15
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Pamper Pedicure

Soak, file, cuticles, hard skin removal, scrub, mask, massage, callus balm, paint, ceramide spray

75 mins
£34
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Express Pedicure

Soak, file, cuticles, hard skin removal, massage, paint, ceramide spray

60 mins
£29
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Shape + Paint

File and paint

30 mins
£14
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15 mins
£5
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15 mins
£3
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Shellac Application

14-day wear, mirror finish and zero drying time

60 mins
£31
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Shellac Nail Removal & Replacement

Time varies
£36
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Shellac Nail Removal

Time varies
£7
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15 mins
£3
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Gel Nail Polish Application

Time varies
£31
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Gel Nail Removal + Replacement

Time varies
£36
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Gel Nail Removal

Time varies
£10
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15 mins
£3
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Acrylic Nails Full Set

Tips

Time varies
£40
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Acrylic Nails Full Set

Overlay

Time varies
£35
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Acrylic Nails Re-balance

Time varies
£31
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Acrylic Single Nail

Tip

Time varies
£5
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Acrylic Single Nail

Overlay

Time varies
£5
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Nail Removal + Mini Manicure

Time varies
£22
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Additional charge

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LASHES & BROWS

NEW!

HD Brows

We differ from many other treatments as we don’t believe in a one-shape-fits-all approach. Brows are as individual as fingerprints and so each step of the HD Brows treatment is completely bespoke; from the personal consultation, shape design and tailoring, to the aftercare process.

60 mins
£25
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Nouveau Lashes Extend

Classic lash extension treatment in which a single artificial lash is applied to each natural lash, adding length and volume.

Extend - Full Set
120 mins
£53
Extend - Infills
45 mins
£26
Lash Removal
15-30 mins
£10
Volume Extensions
90 mins
£60
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LVL Lashes

The natural lash is permanently lifted at the root, creating a curled effect, opening the eye area. A complimentary lash tint is included.

60 mins
£48
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45 mins
£27
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30 mins
£20
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30 mins
£17
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20 mins
£12
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15 mins
£10
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Tweeze or wax

15 mins
£9
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Tweeze or wax

30 mins
£11
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MAKE-UP & TANNING

MAKE-UP

Wedding*

Bride
75 mins
£50
Bridesmaid
30 mins
£40
Flower Girl
blush, shadow, gloss
15 mins
£18
Bride
including trial
2 hrs
£90
*Travel to venue may incur an additional charge
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Special Occasion*

60 mins
£37
*Travel to venue may incur an additional charge
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Party Lashes

15 mins
£10
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TANNING

Body Bronze Spray Tan

Lasts up to 7 days

Full Body + Face
30 mins
£21
Upper Body
15 mins
£13
Lower Body
15 mins
£13
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EAR PIERCING

Ear Piercing

Using sterile pre-packed earrings. Performed in a clean, safe environment. Must be 8 years or over. Free aftercare solution included.

Both Ears
30 mins
£30
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HAIR REMOVAL

45 mins
£29
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50 mins
£37
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45 mins
£24
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30 mins
£19
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45 mins
£25
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45 mins
£30
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30 mins
£27
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30 mins
£17
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15 mins
£14
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15 mins
£8
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15 mins
£8
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15 mins
£14
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30 mins
£17
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30 mins
£20
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30 mins
£22
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30 mins
£22
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60 mins
£40
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30 mins
£10
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15 mins
£6
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15 mins
£6
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PAMPER PACKAGES

  • 90-minute Hot Stone Therapy Massage
  • ProSkin 60 facial
  • Pamper Manicure or Pedicure
3.75 hours
£140
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  • Spray tan
  • LVL or lash extend
  • Pamper Pedicure inc. Shellac
Approx. 3 hours
£100
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Includes strawberries & chocolates for your group to share and use of salon robe and flipflops.
Choose from 2 of the following treatments:

  • Back, neck and shoulder massage
    or
  • Face, neck, scalp and shoulder massage
    or
  • ProSkin 30 facial
    AND
  • Shape & paint on fingers (Shellac)
    or
  • Shape & paint on toes (Shellac)

* minimum group of 4, maximum group of 8

1 hour per person
£40
BOOK NOW

MEET THE TEAM

Claire Banbury
PROPRIETOR
I’m Claire Banbury, founder and owner of Banbury’s Beauty Spa.

My career began at Saltash College, studying level 2 and 3 Beauty Therapy. From this, I progressed to completing my Cidesco Diploma - the crème de la crème of the beauty industry.

Banbury's Beauty Spa began in 2004, when I started alone in a single treatment room at a successful hair salon in Launceston. After five successful years, I took the plunge and branched out, opening my own boutique salon with three treatment rooms. Banbury’s grew from strength to strength leading me to open the current modern, contemporary premises in August 2015.

The beauty industry is my passion and I’m known for being a perfectionist, which is why I have an amazing following. After many years of experience it is impossible for me to choose just one favourite treatment. My focus is centred on helping people feel great about themselves. Specialising in both CACI facials and reflexology helps me to give my clients a confidence boost, enabling them to feel happy in their own skin again and aiding deep relaxation.

I love to research the latest in treatment technologies and product innovation, continuously bringing new treatments to the salon. Banbury’s Beauty Spa would not be the business it is today without our ever-growing, loyal clientele and team.

A big thank you to each and every one of you for choosing Banbury’s Beauty Spa!
Nicola
FRONT OF HOUSE
Hello, my name is Nicola, and I joined Banburys towards the end of 2018 as a receptionist. We always look forward to greeting clients old and new, and offering our wide variety of up-to-date treatments and the expertise of the Banbury's team.
Leah
FRONT OF HOUSE
Hello, I'm Leah. I work part-time on reception. I have been with Banbury's since May 2017 and instantly loved the salon and the lovely team here. I have always had a passion for the beauty industry, and am qualified in Level 2 & 3 in Beauty Therapy, Guild of Beauty in Acrylic nails and have also completed many Dermalogica workshops and I am confident in advising clients on treatments and products.
Hayley
SENIOR THERAPIST
Hi, I’m Hayley! My career in the beauty industry began over 12 years ago after completing my training at Cornwall College. Since then I have worked at many salons, spas and education centres across the South West, continuously building  my knowledge and expertise.

Accomplished in a multitude of treatments, I love to help people feel pampered and make time for themselves. I couldn’t possibly choose just ONE favourite treatment, but I love to work on tight shoulders, provide expert Dermalogica skincare and help to create the perfect brow & lash.

Working at Banbury’s with its fantastic treatment offering is great, because it allows me to tailor treatments to suit each of my individual clients' needs.
Grace
SENIOR THERAPIST
Hi, I’m Grace! I qualified with my NVQ Level 3 in Beauty Therapy and NVQ Level 3 in Nail Services in 2013, and I was lucky enough to get an interview here the day after!  I’ve been working at Banbury’s since 2013 and I love it; I specialise in acrylic nail enhancements and LVL lashes, though I enjoy doing our full range of treatments. I always look forward to meeting new clients and seeing our lovely regulars, and transforming their nails and lashes to make them feel pampered! It’s such a rewarding and satisfying job and I love being part of the Banbury’s team!
Paula
SENIOR THERAPIST
Hi, I’m Paula and I joined the Banbury’s team in October 2015. I have been in the beauty industry for four years now after gaining my City & Guilds qualifications in Beauty Therapy, Nail Technologies, and Body and Spa Therapy at Petroc College.

I offer a wide range of treatments and I am dedicated to keeping my knowledge current in all of my beauty therapy disciplines, which means that I can offer a variety of up-to-date treatments tailored to each of my clients’ individual needs. I enjoy all aspects of my work and I am super passionate about every treatment, although, as a Dermalogica Expert, I thoroughly enjoy providing a relaxing treatment while educating clients about their skin and helping advise on products.

The best part of my job is knowing that I help my clients feel good about themselves, and they leave the salon feeling refreshed and pampered. I don’t just want my clients to look a million dollars; they should feel it too.
Kirsty
SENIOR THERAPIST
Hello, I'm Kirsty. My career in the beauty industry started in 2010 after completing my NVQ Level 2 and Level 3 in Beauty Therapies.

Before working at Banbury's Beauty Spa I was a Senior Therapist and managed a very busy salon for nine years in Somerset. Throughout the years I have continued to further my training in many treatments along with becoming a Caci Non-Surgical Lifting Specialist.

Making my clients feel their very best is my number one priority along with providing the best treatments with a very friendly manner and bubbly personality.
Holly
THERAPIST
My name is Holly and I am a qualified beauty therapist at Banbury's Beauty Spa. I have been in the industry for over five years and love all things nails and lashes.

I have recently returned from travelling around Asia and Australia where I worked in a high-end brow and lash studio. Prior to this, I worked in a 4 star hotel and spa.

I am so passionate about delivering a first-class service to my clients and creating the best results for them. I always take great pride in my work and focus on my clients' experience with me in the salon.
Elle
THERAPIST
I'm Elle and I am a level 2 qualified nail technician; I also have a level 2 diploma in spray tanning and am a fully qualified makeup artist with a First class BA (Hons) degree in Specialist Hair and Makeup. I have worked as a self-employed therapist for some time and have worked in TV, including Ant and Dec's Saturday Night Takeaway.
Debbie
FOOD INTOLERANCE SPECIALIST
Hi, I’m Debbie. I qualified as an Allergy Intolerance Therapist (DipAIT) in 2005. I ran clinics alongside my health food shop which I had for 11 years; I also completed many courses in supplements and health in that time.

I am now a sales manager for a supplement company called Terranova and run food intolerance clinics once a month.
Jade
THERAPIST
Hi, I’m Jade. My interest in beauty from a young age led me to pursue a career in the field and I completed my studies at North Devon College.  I gained qualifications in Level 2 Beauty Therapy, Level 3 Body and Spa Therapy and a Level 3 qualification as a Nail Technician. I continually further my professionaldevelopment by regularly attending additional courses to learn new skills and perfect my existing ones.  

I have over 5 years' experience in beauty and I am always passionate about learning the next new development or innovation in beauty to improve my clients' experience at the salon.  I absolutely love my job and enjoy every aspect of it, from seeing my clients and making them feel relaxed, to doing the treatments. I specialise in shellac, gel, manicure/pedicures, waxing, facials, massage and tanning.
Jordan
JUNIOR THERAPIST
Hi, I’m Jordan and I’m so excited to join the Banbury’s Beauty Spa team! Initially I achieved a Level 3 qualification in hairdressing, but that’s when I realised Beauty Therapy was the route for me. I am currently studying Level 2 Beauty Therapy which I will complete in June 2019. In September, I will be returning to college to progress to Level 3. Joining the Banbury's team will enable me to develop and further my beauty skills.
Caitlin
APPRENTICE

Fiona
THERAPIST
I’m Fiona and I have been working in the Beauty Industry for 7 years now. I studied at North Devon College where I completed my NVQ In Level 2 Beauty Therapy, Level 3 Body Treatments and Level 3 Nail Technology in 2011. I can offer a wide range of treatments. My main passion being all things nails, waxing, lashes and brows. I’m always looking to expand my knowledge and skills to make sure I deliver 5 Star treatments to all clients
Laura
THERAPIST
Hello! I'm Laura, I have been in the beauty industry for 12 years, fully qualified in NVQ2 & NVQ3 beauty therapy & I still love it & very passionate about it to this day. I qualified in 2009 at Sussex Coast College in Hastings, East Sussex. I am known as the waxing queen & have a huge passion for hand painted nail art. You will walk out of Banburys feeling confident, recharged & feeling fantastic!
Hannah
MASSAGE THERAPIST
Hi, I'm Hannah! After gaining my qualification as a Sports Therapist in 2016 I have been working in the Health and Fitness Industry for the past 4 years. The services that I provide are Sports Massage and Deep Tissue Massage. I'm hoping to expand my knowledge over the next couple of years to help deliver better treatments. I look forward to working in the beauty industry and expanding my skill set.

CLIENT FEEDBACK

"What an amazing place! Made to feel incredibly welcome and my treatment was brilliant!"
"As always, cannot fault the service and politeness of all the staff. It is always a pleasure to visit Banbury's"
"Love my visits to the salon and would recommend to anyone."
"The Japanese hand massage I had today was wonderful. A warm and relaxing experience. Thank you Louise!"
"A really lovely, welcoming salon with very friendly staff."
"Absolutely amazing...so friendly and helpful"
INDUSTRY AWARDS
INDUSTRY MEMBERSHIPS

CONTACT US

BANBURY'S BEAUTY SPA
PINETREES
MADFORD LANE
LAUNCESTON
CORNWALL PL15 9EB

01566 773555
MON-FRI 8.30AM - 7PM
SAT 8.30AM - 4PM
SUN - CLOSED

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INFORMATION & PRIVACY POLICY

SALON ETIQUETTE
  • If you are new to the salon, please arrive ten minutes prior to your appointment. This will allow time for you to complete the necessary health questionnaire.
  • The treatment time booked is the time we anticipate starting your treatment. If you are unable to arrive on time, please be aware that this may affect the duration or quality of your visit.
  • We strive to achieve an environment for all to relax and unwind in. Consequently, we politely request that all mobile phones are turned off or switched to silent mode.
  • We recommend bringing flip flops or open-toed sandals to wear after pedicure treatments to avoid spoiling regular nail polish applications.
  • For tanning treatments, please bring loose fitting, dark clothing to wear afterwards.
  • In order to maintain a safe, relaxing and professional environment for you and our other clients, we politely request that children are not brought to the salon unless absolutely unavoidable. Children without an appointment must be attended by another adult, who is not receiving treatment, at all times.
  • Heat treatments and strenuous exercise are not recommended after certain treatments. This includes sunbeds, saunas, steam rooms and swimming.
  • You will be required to wear underwear for any massage or body treatment.
  • Please arrive for eye treatments without eye makeup on.
  • Certain medical conditions may result in adaptation or refusal of treatment. Please mention any contraindications or changes in health or medical circumstances at the time of booking.
  • Children aged 16 or under who are receiving treatments must, without exception, be accompanied by a parent or guardian at all times. We regret that we will have to refuse treatment in the event that any child attends an appointment unaccompanied, and 50% of the treatment fee will be charged.
  • Alcohol should not be consumed before, during or immediately after treatments. Plenty of water should be consumed following treatments.
  • We kindly request that you read and adhere to the cancellation policy in order to avoid unnecessary charges.
CANCELLATION POLICY
The salon can be extremely busy so it is essential that we operate a strict 24-hour cancellation policy. If for any reason you are unable to attend your appointment, or wish to amend it, we request a minimum of 24 hours’ notice to avoid you incurring a 50% fee of the total appointment charge. For this reason, you may be asked to pay a deposit at the time of booking.
PARKING
Free road-side parking is available for one hour outside the salon. Please be aware this is very limited, especially during school and public holidays.

Launceston also offers a pay and display multi-storey car park, or open air short and long stay car parks. All parking is within a 3-5 minute walking distance of the salon.
ACCESSIBILITY
The salon is accessed at the front by steps leading into the main reception area. There is an entrance to the rear of the building which is suitable for those who require level access. Please advise us in advance of your visit and a member of our team will be happy to assist you comfortably into the salon.
PRIVACY POLICY
  • This website is made available by Banbury’s Beauty Spa (“we” or “us”). We are responsible for the collection and proper management of any personal information you submit. We will keep your personal details secure and use the information you provide consistently with applicable privacy and data protection laws and the terms of this Privacy Policy.
  • This Privacy Policy sets out how Banbury’s Beauty Spa uses and protects any information that you give us.
  • Banbury’s Beauty Spa is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this Privacy Policy.
What we collect
  • We may collect the following information:
  • name,
  • contact information including email address,
  • demographic information such as postcode,
  • medical/health information,
  • other information relevant to customer surveys and/or offers.
What we do with the information we gather
  • We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail.
Security
  • We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.